Privacy, Cookies
& Terms of Use

1.1

Overview

Complete Dental Care ("we," "our," or "us"), located at 2704 Aileen Blvd, Greenville, TX 75402, operates completedentalcare.com to provide information about our dental services and to help patients schedule care.

This policy explains what personal information we collect when you visit our website, how we use it, and what choices you have. It applies to all visitors and users of this website.

1.2

Information We Collect

Information You Provide Directly

When you fill out a contact form or appointment request, you may provide:

• Your name
• Email address
• Phone number
• The nature of your dental inquiry

Information Collected Automatically

When you visit our website, we and our analytics provider may automatically collect:

• Your IP address (anonymized where possible)
• Browser type, version, and device type
• Pages visited and time spent on those pages
• Referring website or traffic source
• General geographic location (city/region level only)

This data is only collected through cookies after you provide consent. See the Cookie Policy section for full details.

What We Do Not Collect

Our website does not collect or transmit protected health information (PHI) as defined by HIPAA. Please do not submit detailed medical or dental health information through our website contact forms — call our office directly for sensitive health matters.

1.3

How We Use Your Information

• To respond to inquiries — We use your contact details to follow up on form submissions and appointment requests.
• To improve our website — Analytics data helps us understand what content is most useful and identify areas for improvement.
• To operate the site — Technical data helps us diagnose issues and ensure the site functions correctly.
• To comply with legal obligations — We may retain certain records as required by applicable law.

We do not use your information to send unsolicited marketing. We do not build advertising profiles. We do not sell, rent, or trade your personal information to any third party.

1.4

Sharing & Disclosure

We do not sell or share personal information for marketing purposes. Limited sharing occurs only in these circumstances:

• Service providers — Trusted tools used to operate our website (Google Analytics, Google Tag Manager, Web3Forms). Each is bound by data processing agreements and may only use your data to provide their service to us.
• Legal compliance — If required by law, subpoena, or to protect the rights and safety of others.
• Business transfer — In the event of a merger, acquisition, or sale of assets, with prior notice provided to you.

Third-party providers in use on this site:

• Google Analytics 4 / Google Tag Manager — policies.google.com/privacy
• Web3Forms (contact form processing) — web3forms.com/privacy

1.5

Your Rights

• Right to KnowRequest a summary of what personal information we hold about you.
• Right to DeleteRequest deletion of personal information we hold, subject to legal exceptions.
• Right to Opt Out of SaleWe do not sell personal information. This right is fully honored by default.
• Right to CorrectRequest correction of any inaccurate personal information we hold.
• Right to Non-DiscriminationExercising your privacy rights will never affect your ability to receive dental care from us.

To exercise any right, contact us at info@completedentalcare.com or call (903) 454-6661. We will respond within 45 days.

1.6

California Residents — CCPA & CIPA

California Consumer Privacy Act (CCPA)

California residents have the right to know, delete, and opt out of the sale of their personal information. We do not sell personal information. Requests may be submitted via the contact information in Section 3.8.

California Invasion of Privacy Act (CIPA) — Pen Register Notice

Categories of Personal Information Collected (Past 12 Months)

• Identifiers — Name, email, phone number (contact forms only, when voluntarily submitted)
• Internet or Network Activity — Browsing behavior on our site (analytics, with consent only)
• Geolocation Data — City/region level only via analytics (with consent). No precise GPS location.

We do not collect Social Security numbers, financial data, biometric data, or health information through this website.

1.7

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted information through our website, please contact us immediately and we will delete it promptly.

1.8

Data Security

We use reasonable and appropriate measures to protect personal information, including:

• HTTPS encryption for all data transmitted between your browser and our website
• Secure form processing via our third-party form provider
• Limited internal access to contact form submissions

No method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to industry-standard practices to protect your data.

2.1

What Are Cookies?

Cookies are small text files placed on your device by a website you visit. They are widely used to make websites work efficiently and to provide reporting information to site owners. This site uses cookies only for analytics purposes, and only after you have provided consent through our cookie banner.

2.2

Types of Cookies We Use

2.3

Google Consent Mode v2

This site implements Google Consent Mode v2. If you decline analytics cookies, Google's tags load in a restricted mode — they do not place tracking cookies on your device. They may send anonymous, cookieless signals to help Google estimate aggregate data, but no personally identifiable information is transmitted without your consent.

2.4

Managing Your Cookie Preferences

When you first visit our website, a cookie consent banner will appear where you can accept or decline non-essential cookies. You can update your preferences at any time via the "Cookie Settings" link in the footer.

You may also manage or delete cookies through your browser settings. For more information, visit allaboutcookies.org.

GPC & Do Not Track Signals

This site honors Global Privacy Control (GPC) and Do Not Track (DNT) browser signals. If your browser sends either signal, we treat it as a request to opt out of analytics tracking automatically.

3.1

Acceptance of Terms

By accessing or using completedentalcare.com (the "Site"), you agree to be bound by these Terms of Use. If you do not agree, please do not use this Site.

We reserve the right to update these terms at any time. Continued use of the Site after changes are posted constitutes your acceptance of the revised terms.

3.2

No Medical or Dental Advice

Never disregard professional dental advice or delay seeking it because of something you read on this website. If you have a dental emergency, call our office at (903) 454-6661 or seek emergency care immediately. Reliance on any information on this Site is solely at your own risk.

3.3

Intellectual Property

All content on this Site — including text, graphics, photographs, logos, images, and software — is the property of Complete Dental Care or its content suppliers and is protected by United States and international copyright laws.

You may not reproduce, republish, or use any content for commercial purposes without our express written consent. You may not remove or alter any copyright, trademark, or other proprietary notices.

3.4

Acceptable Use

You agree to use this Site only for lawful purposes. You agree not to:

• Use the Site in any way that violates applicable local, state, national, or international law
• Transmit unsolicited or unauthorized advertising or promotional material
• Attempt to gain unauthorized access to any part of the Site or its related systems
• Use automated tools (bots, scrapers, crawlers) to collect data without our written permission
• Introduce viruses, trojans, or other malicious material
• Submit false or misleading information through any form on this Site

3.5

Disclaimer & Limitation of Liability

This Site and its contents are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

To the fullest extent permitted by law, Complete Dental Care shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use this Site or its content.

3.6

Third-Party Links

This Site may contain links to third-party websites for reference. These links do not constitute an endorsement of those sites or their content. We have no control over third-party sites and accept no responsibility for them or for any loss or damage arising from your use of them.

3.7

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Hunt County, Texas.

3.8

Contact Us

If you have questions about this Privacy Policy, Cookie Policy, or Terms of Use, please contact us:

• Practice: Complete Dental Care
• Address: 2704 Aileen Blvd, Greenville, TX 75402
• Phone / Text: (903) 454-6661
• Email: info@completedentalcare.com

We aim to respond to all privacy-related inquiries within 45 days of receipt.